Privacy Policy

100xuci Privacy Policy

We at 100xuci take the protection of your personal information seriously. This policy clearly explains how we collect, use, store and protect your data as a user of our platform.

Effective date: 1 January 2026. This policy is subject to amendment from time to time — users will be notified via email or a notice on the website.


Why Your Privacy Matters to 100xuci

As a platform trusted by Malaysian players, we ensure that every piece of information you share is handled with a high level of security and transparency.

Personal Data Protection

Your personal information — name, phone number, email and account details — is stored in an environment protected by SSL encryption. Access is restricted to authorised personnel only.

No Data Selling

100xuci does not sell, rent or transfer your personal data to third parties for marketing purposes. Your data belongs to you — we only use it for platform operation purposes.

Full Account Control

You have the right to access, correct or request deletion of your personal data at any time. Contact our support team to submit such a request.

Transparent Cookie Use

We use cookies to improve your browsing experience and analyse website traffic. You can manage your cookie preferences through your browser settings at any time.

Transaction Encryption

All financial transactions — deposits and withdrawals via Touch 'n Go eWallet, DuitNow, FPX or cryptocurrency — are processed through encrypted channels to keep your money secure.

International Licensing Compliance

100xuci operates under international licensing that requires compliance with strict data protection standards, including globally recognised Know Your Customer (KYC) procedures.

1. Information We Collect

When you register an account or use 100xuci services, we may collect the following categories of information:

Account Registration Information

  • Full name as shown on your identification card (MyKad)
  • Active email address
  • Mobile phone number
  • Username and hashed password
  • Date of birth for age verification purposes (21 years and above)

Financial Transaction Information

  • Deposit and withdrawal details — including amount, time and payment method used
  • E-wallet or online banking (FPX) account number linked to your account
  • Transaction history records for licensing compliance

Technical and Usage Information

  • IP address, device type and operating system
  • Browser used and its version
  • Pages visited, session duration and platform usage patterns
  • Log data for security and fraud detection purposes
ℹ️ We do not collect sensitive information such as your full credit card number or PIN. All payment processing is carried out through recognised third-party processors.

2. How We Use Your Information

The information collected is used solely for purposes related to the operation of the 100xuci platform, including:

  • Creating and maintaining your user account
  • Processing deposits and withdrawals securely
  • Verifying user identity for KYC compliance and age restrictions
  • Providing relevant bonuses and promotional offers, such as a 120% welcome bonus of up to RM1,000
  • Providing 24/7 customer support via live chat and email
  • Detecting and preventing fraud, money laundering and unauthorised access
  • Improving platform functionality and user experience
  • Sending important information related to your account or policy changes

We will not use your data for third-party marketing purposes without your explicit consent.

3. Information Sharing and Disclosure

100xuci does not disclose your personal information to external parties except in the following circumstances:

Trusted Service Providers

We work with service providers that support platform operations — such as payment processors, cloud infrastructure providers and identity verification systems. All these parties are bound by strict data protection agreements and may only use your information for the purposes specified.

Legal and Regulatory Requirements

If required by law, court order or a competent regulatory authority under our international licensing, your information may be disclosed. We will notify you where permitted by law.

Security Protection

In cases of suspected fraud, money laundering or serious security threats, we reserve the right to share necessary information with the relevant authorities.

4. Data Storage and Security

Your personal information is stored on servers protected with industry-standard encryption. We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss or damage.

  • SSL/TLS encryption for all data transmitted over the network
  • Passwords stored in an irreversible hashed format
  • Two-factor authentication (2FA) available for additional account protection
  • Regular security audits by the internal security team
  • Staff access to personal data is on a need-to-know basis only

Retention Period

We retain your personal information for as long as your account is active, or for as long as necessary to fulfil legal and regulatory obligations. Once an account is formally closed and the mandatory retention period has ended, your data will be securely deleted or anonymised.

🔒 If you suspect your account has been accessed without authorisation, contact 100xuci customer support immediately via live chat or email for prompt resolution.

5. Cookies and Tracking Technologies

The 100xuci website uses cookies and similar tracking technologies to provide you with a better experience. The following are the types of cookies we use:

  • Essential Cookies: Required for basic website functions such as login session verification and security settings. Cannot be disabled.
  • Performance Cookies: Collect information about how you use our website for improvement purposes. Do not directly identify individuals.
  • Functional Cookies: Remember your preferences such as language and display settings to make return visits easier.
  • Analytics Cookies: Help us understand traffic and usage patterns in order to plan platform improvements.

You can manage cookies through your browser settings. However, disabling certain cookies may affect platform functionality.

6. Amendments to This Policy

100xuci reserves the right to update or amend this Privacy Policy from time to time to reflect changes in operations, technology or legal requirements. Any significant amendments will be communicated to you via:

  • A prominent notice on the 100xuci home page
  • Email to the address registered in your account
  • A notice in your user account upon your next login

The "Effective date" at the top of this document indicates when this Privacy Policy was last updated. Continued use of 100xuci services after an amendment takes effect means you accept the revised terms.

7. Contact Us Regarding Privacy

If you have any questions, concerns or complaints about how we handle your personal information, please contact the 100xuci customer support team, which operates 24/7:

We provide support in Malay and English. Our team will endeavour to address your privacy queries promptly.

Your Rights Under the 100xuci Privacy Policy

As a 100xuci user, you have the following rights regarding your personal data. Contact us to submit any request.

Right of Access

You have the right to request a copy of the personal information we hold about you at any time.

Right of Rectification

If your information is inaccurate or incomplete, you have the right to request that we correct it.

Right of Erasure

In certain circumstances, you may request deletion of your personal data, subject to our legal obligations.

Right to Object

You have the right to object to the processing of your data for certain purposes, including direct marketing communications.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another service.

Right to Restriction of Processing

In certain situations, you may request that we limit how we process your personal data while a request is being resolved.

Ready to Get Started at 100xuci?

With strong data protection and 24/7 customer support, your account at 100xuci is always secure. Register now and enjoy a 120% welcome bonus up to RM1,000 on your first deposit.

Questions About the Privacy Policy

Answers to questions frequently asked by 100xuci users regarding privacy and personal data protection.

During registration, we collect your full name, email address, mobile phone number, username and a hashed password. We also require your date of birth to verify age — the 100xuci platform is only for users aged 21 and above. The KYC process carried out afterwards may require a copy of your MyKad for identity verification.

100xuci does not sell or rent your personal data to third parties. We only share necessary information with trusted service providers that support platform operations — such as payment processors and KYC systems — and they are bound by strict confidentiality agreements. Disclosure may also occur if required by law or a competent authority.

You can submit a data deletion request through 100xuci customer support — either via live chat or by email at [email protected]. Our team will process your request in accordance with applicable legal and regulatory obligations. Please note that certain records may need to be retained for a specified period to comply with international licensing requirements.

No. 100xuci does not store your full bank card details or PIN number. All transactions via Touch 'n Go eWallet, DuitNow, online banking (FPX) or cryptocurrencies such as USDT, BTC and ETH are processed through certified third-party payment processors. We only retain general transaction records such as amount, time and payment method.

You can manage cookie settings through your browser preferences — whether Google Chrome, Firefox, Safari or Edge. Go to your browser's privacy or security settings to delete or block specific cookies. However, disabling essential cookies may affect the login function and your overall experience on the 100xuci platform.

Contact the 100xuci support team immediately via live chat or email. Our team operates 24/7 and will assist you in Malay or English. We will investigate your account activity, help you change your password and take the necessary security steps to protect your account. Do not share your password with anyone.